April 13 – Raffles 101
Matt Edwards will begin with the history of Raffles. He will then cover how the captive works and who the key players are. Jaime Feinberg will review the Raffles Portal.
April 14 – Risk Control
Jaime Feinberg will provide an overview of services and best practices to improve your safety programs and reduce loss. Gordon Padera will review
the loss control services provided by Gallagher Bassett.
April 15 – Claims Management
Juliana O’Connell will provide an overview of the consultative and quality assurance services provided to the membership. Sue Ellen Larson will also discuss the roles and expectations of all parties involved in the claims process.